Privacy Policy
Last updated: March 17, 2026
1. Introduction
Audiocities ("we," "our," or "us") operates the Audiocities music streaming and distribution platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.
2. Information We Collect
We collect information in the following ways:
- Account Information: When you create an account, we collect your name, email address, and profile picture.
- Usage Data: We automatically collect information about how you interact with the app, including tracks played, playlists created, search queries, and listening history.
- Payment Information: When you subscribe to Premium or tip an artist, payment processing is handled securely by Stripe. We do not store your credit card details.
- Device Information: We may collect device type, operating system, and browser information for analytics and optimization.
3. How We Use Your Information
- To provide and maintain our streaming and distribution services
- To personalize your experience and recommend music
- To process payments and manage subscriptions
- To calculate and distribute artist royalties and earnings
- To communicate with you about updates, features, and promotions
- To detect, prevent, and address technical issues and fraud
- To serve relevant advertisements to free-tier users
4. Data Sharing
We may share your information with:
- Artists: Aggregated, anonymized listening data to help artists understand their audience.
- Service Providers: Third-party vendors who assist in operating our platform (Supabase for data storage, Stripe for payments, Vercel for hosting).
- Legal Requirements: When required by law or to protect our rights.
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your data:
- Encryption in Transit: All data transmitted between your device and our servers is encrypted using Transport Layer Security (TLS/HTTPS) protocols. This includes all user data, authentication credentials, and payment information.
- Encryption at Rest: Your data is stored securely on encrypted servers provided by our infrastructure partners (Supabase, Vercel).
- Secure Authentication: We use secure authentication methods including encrypted password storage and session management.
- Row-Level Security: Database-level security policies ensure users can only access their own data.
- Payment Security: All payment processing is handled by Stripe, which is PCI-DSS Level 1 certified, the highest level of payment security certification.
While we implement these industry-standard security measures, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and download your personal data
- Correct inaccurate information
- Delete your account and associated data
- Opt out of promotional communications
- Request data portability
7. Children's Privacy
Audiocities is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use our services or provide any personal information to us.
If you are a parent or guardian and you believe your child under 13 has provided us with personal information, please contact us immediately at privacy@audiocities.com. We will take steps to delete such information from our servers within a reasonable timeframe.
We comply with the Children's Online Privacy Protection Act (COPPA) and similar international regulations. We do not knowingly collect, use, or disclose personal information from children under 13 without verifiable parental consent.
8. Cookies and Tracking
We use essential cookies for authentication and session management. We may use analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. App Distribution
Audiocities is available on mobile devices. You can find our Android app on the Google Play Store. By downloading and using our mobile app, you agree to this Privacy Policy and our Terms of Service.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@audiocities.com